Michael Roberts is a Customer Experience Consultant with extensive knowledge in social channels and digital marketing. He holds a Graduate Diploma of Divinity in Theology and a Master's degree in Digital Communication, both from the University of Sydney. Michael also holds a Bachelor's degree in Digital Technology and Culture with a focus on Management Information Systems and Services. He has worked for Oracle and Salesforce as a Customer Experience Sales Consultant and Lead Solution Engineer, respectively. Michael has also served as an Online Marketing Coordinator at The Crusader Union of Australia and as a Web Development Intern at zfweb pty ltd. Currently, he works as a Principal Solutions Engineer at Salesforce.