City & Guilds of London Institute

Business / Data Analyst or Software Tester Seeking New Opportunities in Philadelphia, PA

Analyzes and creates visual reports from collected data to obtain actionable insights that help inform decision making within the department. 
• Executes intricate SQL commands to find targeted Military Veterans within vast datasets in Microsoft Azure Databases. Efficiently sifting through millions of rows of data to pinpoint the desired subset, contributing to the retrieval of critical information and insights.
• Cleans, transforms, and prepares multiple complex datasets through Power BI ensuring data accuracy and consistency.
• Creates and publishes an engaging report through Power BI which is rich in detail and accuracy, establishing effective reporting through visual trends and key points of interest.

Aptive Resources

Data Analyst

Supports the Firm’s development team in building a robust product by writing clear, concise business requirements and stories, prioritizing workload, and providing customer feedback. 
• Collaborates with the Product Owner (PO) on the architecture for the Sharable Content Object Reference Model (SCORM) product to ensure the user's needs are met and is aligned with the company’s design.
• Writes well-structured business and technical requirements through Jira by outlining objectives and functional specifications providing clarity and alignment amongst the development team helping build a reliable product.  
• Provides continuous feedback and maintains a close partnership with the development team through Slack ensuring the product remains on track with the timeline as well as being inline architecturally with the rest of the application.

ZenQMS

Business Analyst

Tests and evaluates the Firms software application to identify defects, validate functionality and ensure the product is of high quality before release.  
• Tests and writes reports by summarizing findings, categorizing bugs, and making recommendations for testing prioritization based on business requirements. 
• With the company’s audit team, review the company’s compliance with the International Organization for Standardization (ISO.) Highlight areas in need of testing by priority and frequency dependent on ISO compliance and write up test cases through TestRail for others to test in the future resulting in a robust, safe and reliable product. 
• Reviews the business documentation to gain a comprehensive understanding of the objectives and needs of the users. Uses the requirements as a guiding framework to validate that the software works as expected, is inline with industry standards and is built to succeed in its aims.

QA Analyst

• Relocation to both Vietnam and the United States

Career Break

Relocation

• Tests the software application for functionality in real-world scenarios.
• Writes test plans by constructing positive and negative scenarios. 
• Creates and writes test cases for business requirements.
• Writes up test exit reports after successful launch of the product.
• Conducts testing using testing methodologies. 
• Writes up, categorizes and retests any defects found within the product.

FDM Group

QA Analyst at Macmillan Cancer Support

QA Analyst at HSBC Bank

Travel

• Responsible for Human Resources (HR) on board, handling legal matters, undertaking financial administration, whilst looking after the welfare of the crew and providing support
• Handles confidential and UK Governmental protectively marked information, communicates with customers, and undertakes investigations to identify and rectify any errors or issues relating to pay or documentation within a complex HR system.

Michael Crossley