Kim Ha is an experienced IT professional with over 7 years of experience who has recently made the move from Australia to San Francisco to pursue new challenges in the tech industry. With a degree in Information Technology from Griffith University, she has a passion for helping people connect to the world and delivering excellent customer service.

Kim's expertise lies in Networking, Customer Service, IT Support, MacOS, PC, MDM, End Point Security, Helpdesk, Gsuite, and SEO. Her experience includes roles as IT Service Desk Lead and IT Support Specialist at Turo, Network Administrator at Sonic Healthcare, SEO & SEM Intern at thredUP.com, Administration/IT Support Officer at Gasworks Domestic Pty Ltd, and Accounts/IT Support Officer at RCI Military Logistics.

In her most recent role as an IT Service Desk Lead at Turo, Kim demonstrated her skills in managing helpdesk tickets, resolving hardware and software issues, and configuring and deploying cisco hardware. She also analyzed data and provided insights to educate data trends within the company. Kim's drive to create a positive impact on the world and her experience in the IT industry make her an excellent asset to any team she works with.