Spencer Ottarson is an experienced account manager with a background in business administration and marketing. With a passion for conducting and consuming research, Spencer found his way into the UX industry in order to have a bigger impact on the world by getting life-changing products into the hands of users. As an account manager at UserZoom, he helps customers build their research strategy to ensure they leverage the platform to its fullest potential. UserZoom is a UX insights solution that provides robust qualitative and quantitative insights in one place, enabling organizations to make business-critical UX decisions with confidence, at speed, and at scale.