Jason Hand is a well-known expert in the field of DevOps and modern incident management practices, currently serving as a Cloud Advocate at Microsoft. With a diverse educational background in both business and information technology from the Kelley School of Business and Indiana University Bloomington, Hand has built a robust career in the tech industry. He is a published author with O'Reilly Media, covering topics such as post-incident reviews and ChatOps, and was named "DevOps Evangelist of the Year" by DevOps.com in 2016. As an organizer of DevOpsDays Rockies and the host of the Front-range Site Reliability Meetup, Hand actively promotes sharing industry lessons learned with the community and aiding in continuous improvement for IT and software development practices. Additionally, he is a co-host of the "Community Pulse" podcast, focusing on building community in tech. With his wealth of experience in technology, Hand is dedicated to exploring the latest industry trends, continuously finding new ways to enhance IT and software development practices.