University of San Carlos

“You Learn More From Failure Than From Success. Don’t Let It Stop You. Failure Builds Character.” – Unknown

Skills: Account Management · Digital Marketing · Project Management · Strategic Planning · Operations Management · People Management

Quantum Temple

Head of Operations

* Office management and communications
* Provides administrative support
* Manage employee onboarding; assign and assist with projects
* Assisting with Business Development and “CRM” database
* Managing and providing support to HR and Finance, by acting as liaison between staff and business services (travel & expenses)
* Contributing to short- and long-term management strategies and helping drive initiatives that contribute to long-term operational excellence
* Improving operational systems and policies in support of the organization’s mission -- specifically management reporting, information flow, administrative and business processes, and organizational planning.

ensō group

Operations Manager

TRADE X is a technology startup that is the premiere B2B global automotive trading platform. TRADE X connects buyers and sellers in an end-to-end service solution. Users get access to a transparent and efficient digital marketplace and a complete set of trade instruments to satisfy their cross-border transactions.

•	Ensuring all parts of processes come together and communicating between departments maintaining an environment of continuous improvement.
•	Supporting the company’s project planning and identifying skills gaps in the organization.
•	Training of staff and managers to ensure that everyone is performing adequately in their role.
•	Providing a leadership support function to teams and assisting staff to achieve production goals.
•	Acting as a liaison to senior management and board of directors to keep them up to date with floor matters.
•	Ensuring key performance indicators are in place and production targets are met.
•	Implementation of any new policies and procedures relating to company process and policies.
•	Keeping up to date with the SaaS tools in the workplace while having an understanding of emerging technologies.
•	Fostering an environment of teamwork to ensure that all products are delivered on time and company goals are met.
•	Ensuring that plans for the future are clearly labeled out and practiced across the organization.
•	Purchasing software & other tools to improve department efficiency, plan inventory and oversee operations budget efficiency
•	Coordinating and assisting human capital on the hiring process and keeping track of staffing requirements to new talent to correspond with specific duties and skill sets
•	Assisting in preparing with legal documentation in compliance with business needs and ensuring all legal and regulatory documents are filed.
•	Assisting with senior stakeholders

TRADE X

Global Operations Manager

Live Point is a production house with a complete end-to-end content production solution and post-production services.

•	Responsible for planning, development, and implementation of marketing strategies, marketing communications, and public relations activities, both external and internal (social media, email campaigns, e-flyer, event programme/agenda, sms campaign, video/media promotion).
•	Overseeing development and implementation of support materials and services for chapters in the area of marketing, communications and public relations. 
•	Directs the efforts of the marketing, communications and public relations staff and coordinates at the strategic and tactical levels with the other functions of the organization (contracts/partnership, marketing kits, certificates, gift items, forms).
•	Organizing and oversee advertising/communication campaigns, exhibitions, and promotional events.
•	Conduct market research and analysis to evaluate trends, brand awareness, and competition ventures. Create contact database, update sales and leads charts.
•	Schedule and conduct meetings for Live Point Studios. Coordinate with clients on potential bookings and other queries about the studio.
•	Assist training centre and news media in organizing workshops and events.
•	Support and prepare payments, invoicing, and raising purchase requisitions.
•	Evaluate and conduct client generation research, market conditions, competitor data and implement marketing plan.
•	Reports directly to Group GM – Marketing and provide administrative support.
•	Coordinate advertising and promotional activities, plan and monitor project management.

Live Point

Brand Marketing Executive

• Responsible for identifying conference partners and negotiating agreements getting the best possible results for OBG in Middle East. Developing a network of relationships with conference organisers.
    • Initiating contact, preparing agreements and paperwork, arranging book deliveries, obtaining, proofing and sending email campaigns, collecting OBG receivables, uploading event banners and listings to the website.
    • Developing budgets, established event logistics from event inception to event execution and ensuring the most appropriate selection of reports for each event.
    • Coordinating with OBG project team and intern schedules to ensure successful event implementation.
    • Supporting coordination of social media platform marketing and website content.
    • Responsible for all PR and collateral materials from the organisers as well as ensuring that all event images, advertisements and agreements are stored in the central storage server.
    • Maintaining a live database of upcoming events and data entry support to ensure subscription cards are data-input in a timely manner.
    • Regular communications with project teams in the Middle East to ensure complete event details are provided in order to ensure all events are manned and attended.
    • Managing design of collateral with creative team for events and sponsorships.
    • Monitoring achievements/targets and keeping accurate records, reporting progress on a monthly basis to the Circulation and Communications Director.
    • Serve as an ambassador for the company and regularly attend partnered events.
    • Providing additional administrative support to office staff as requested.
    • Training and supervising interns

Oxford Business Group

Event Coordinator Middle East

• Promoting marketing strategy to achieve targets through social media channels and ensuring the website is fully optimised for search engines.
    • Exploring new digital marketing techniques for the development of the digital marketing strategy by using digital methods, offline marketing mediums to monitor, report and analyse results to improve performance such as Google analytics and others. 
    • Working closely with the manager in writing reports and analyzing data of a marketing campaign.
    • Composing and posting online content on the company’s social media channels (Facebook, Twitter, Instagram, LinkedIn, Pinterest, etc.)
    • Assisting in the organizing of promotional events and preparing digital campaigns.
    • Assisting market research and analyze consumer rating reports/questionnaires.
    • Updating spreadsheets, databases and inventories with statistical, financial and non-financial information.
    • Supporting marketing executive in organizing various projects
    • Conducting CRM training to newly hired employees.
    • Submitting ideas for experimental marketing programs designed to enhance and grow the company’s brand

Digital Marketing Assistant 

• Reporting to the Country Director and Regional Director. Maintaining appointment schedules by planning and scheduling meetings, conferences, teleconferences, and travel.
    • Maintaining the project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures to ensure records are kept accurate (Sales Charts, Contracts, Outlook Files, CRM). Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
    • Assisting project team by doing market research and routing correspondence; drafting letters and documents; collecting and analysing information; initiating telecommunications.
    • Tracking the progress and quality on the collection of the artwork, web banner and landing page materials.
    • Effectively communicate relevant project information to the client and project team. Act as the point of contact and communicate project status to all participants.
    • Preparing presentation materials for meetings.
    • Assisting travel department in organizing/arranging the team's accommodation/transportation bookings and visa processing.
    • Ensuring timely preparation and delivery of invoices and assisting in chasing payments.
    • Attending OBG sponsored conferences and organizing report launching events.
    • Maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
    • Managing driver’s itinerary and book delivery upon publication.
    • Maintaining customer confidence and protects operations by keeping information confidential.
    • Providing administrative support as needed.

Project Coordinator / Executive Assistant

• Confirming customer understanding of the solution and provide additional customer education as needed.
    • Providing product information and received customer information.
    • Communicating effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
    • Participating in activities designed to improve customer satisfaction and business performance.
    • Preparing customer correspondence and respond to common customer work/service orders, inquiries, and requests.
    • Maintaining basic knowledge of products, pricing, promotions, procedures, and other important issues through management communications, meetings, client focus groups, and formal training.

Convergys

Sales and Service Representative

• Responsible for the implementation of the company’s quality management system.
    • Ensuring that all quality tests are carried out in accordance with the required standards and as per customer requirements.
    • Planning production schedules and liaise with production staff to ensure on time deliveries.
    • Supervising production staffs and ensures that all are adequately performing their job functions in accordance to the operational system.
    • Performing inventory and quality control to all materials and ensures that all conforms to the production requirement.
    • Responsible for receiving, inspection, and registration of materials.
    • Managing day to day operational and technical matters within the production.
    • Maintaining all records with respect to the operational system.
    • Experienced on servicing existing accounts and in developing new opportunities for targeted customers.
    • Supporting management in developing overall strategies and business planning
    • Liaising with the customer on their required specification as well as discuss any quality and operational issues incurred on the material.
    • Reporting to the management the performance of the quality system for review and for improvement/implementation.
    • Organizing and promoting company-wide quality training and improvement efforts. And ensures all quality audits are implemented in accordance with the programmed schedule.

Speciality Industries L.L.C.

Lab Chemist/Production In Charge

• Conducting testing, analysis, and basic research for technical evaluation of new products and processes, product and process improvements, alternative materials, component failures, customer complaints, and of waste products.
    • Ensuring that manufactured materials conform to all engineering specifications through testing, analysis, and basic research.
    • Performing the review and update of the ink laboratory operational system in support to the company’s commitment to operational excellence through integrated management system on quality, environment, health, safety and security.
    • Responsible for maintaining excellent laboratory operations, ensure that lab fixtures, equipment, and supplies are available and serviceable.
    • Performing the improvement of production activities and concerns such as production planning, supply and inventory management of raw materials and operating supplies.

Lexmark International, Inc.

Laboratory Analyst

•	Performed petroleum oil analysis such as Appearance, Color, Density, Flashpoint, Viscosity, Water by distillation, Insolubles (Pentane and Toluene), Total Base and Acid Numbers, Sulfur, Sediments and Water, Heating Values and etc.
•	Skilled in Handling AAS, Spectroquant, Bomb Calorimeter and X-Ray Fluorescence Spectrometry. Interprets data results on petroleum products for technical issues.
•	Managed the water/waste water analysis accreditation with respect to the government standards.
•	Conducted research on the wasted oil mixtures for disposal.

Petron Corporation

Technical Specialist

•	Performed water/waste water wet and dry analysis such as BOD, COD, DO, TS, TSS, TDS, Total Hardness, pH, Metal analysis, Ammonia content, Color, Chloride Content, Nitrates-Nitrites, etc.
•	Skilled in preparation of chemical solutions.
•	Exposed and trained in calibration and standardization of chemicals and instruments.
•	Knowledgeable in using the Standard Methods in Water/ Waste Water Analysis.
•	Expert in handling Atomic Absorption Spectrometer, UV-Vis Spectrophotometer, Potentiometric Titrator, Manual Titration, Weighing Balance.

Substitute Chemist/Laboratory Analyst

•	Handled General Inorganic Chemistry to 1st year and 2nd year college students.
•	Provided instructions and assistance to students in performing General Inorganic Chemistry Laboratory.
•	Prepared examinations and activities for laboratory task and assignments.

Katherine Morados