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Victoria Reynolds
Head of UK Talent Acquisition at Capital One
Professional Background
Victoria Reynolds is a dynamic and experienced professional in the field of talent acquisition, currently serving as the Head of UK Talent Acquisition at Capital One. With a strong emphasis on placing people at the core of organizational success, she has cultivated a reputation for understanding that effective recruitment goes beyond the traditional confines of resumes and phone calls. Victoria believes in connecting with individuals who are not only skilled but are also dreamers and doers, motivated by a shared goal of transforming banking into a more user-friendly experience.
Throughout her career, Victoria has demonstrated a remarkable ability to adapt within fast-paced and ever-evolving environments. Her expertise lies in recruiting individuals who are ready to embrace challenges and contribute towards building impactful products and services. Victoria's approach to talent acquisition combines a startup mindset with an agile framework, ensuring she continually enhances the recruitment experience for both candidates and the organization. Under her leadership, Capital One has been successful in identifying top talent who align with the company’s vision of simplifying banking, allowing customers to engage with financial services in a remarkably uncomplicated manner.
Education and Achievements
Victoria's educational background includes a Bachelor’s in Management from Loughborough University, specializing in Mechanical, Electrical, and Manufacturing Engineering. This academic foundation has equipped her with strong analytical and problem-solving skills, which she skillfully applies in her talent acquisition role. Her education has allowed her to understand the technical aspects of the industry, enabling her to identify candidates with the right mix of skills and potential to contribute towards the strategic goals of the organization.
Her professional journey includes significant positions where she led talent acquisition strategies both in the UK and Canada. Previously, she has made a substantial impact as the Head of Canada Talent Acquisition at Capital One, where she streamlined recruitment processes and implemented innovative strategies to attract top talent. Before joining Capital One, Victoria honed her recruitment skills at Page Personnel, where she served as Manager and Managing Consultant. In these roles, she was instrumental in delivering high-quality recruitment services and enhancing client relationships, contributing to the growth and development of the organization.
Notable Achievements
Victoria's expertise spans various facets of recruitment and human resources, including recruitment delivery, budget management, and stakeholder engagement. She has successfully led initiatives such as Career Website implementation and ATS (Applicant Tracking System) implementation, showcasing her ability to utilize technology in improving recruitment processes.
Her specialties include:
- Inhouse/Internal Recruitment: Focused on building a strong internal talent pool, Victoria has ensured that the right individuals are nurtured within the organization.
- Recruitment Attraction/Strategy: Victoria has designed tactics that not only attract candidates but also build the employer brand, creating a compelling narrative around the Capital One work environment.
- Direct Sourcing and Cost Reduction: By emphasizing a direct sourcing approach, she has significantly reduced recruitment costs while also improving the quality of hires.
- Competency Assessment: Implementing competency-based assessments, Victoria has fine-tuned the hiring process to ensure candidates meet both the technical and cultural fit required to thrive at Capital One.
- Resourcing Team Leadership: Her leadership in managing and developing resourcing teams has resulted in enhanced performance and morale, creating a supportive and high-performing culture.
- Executive/Senior Level Direct Sourcing: Victoria’s experience extends to sourcing and engaging senior-level executives, ensuring that the leadership team is composed of skilled and visionary professionals.
Victoria Reynolds’ commitment to creating a positive impact through talent acquisition signifies her belief in the vital role that human capital plays in driving innovation and success. Her vision is to continue evolving the recruitment landscape while staying attuned to the needs and aspirations of both the organization and its employees.
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