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Sarah O'Connor
Box Office Manager at The Factory STL
Professional Background
Sarah O'Connor has cultivated a remarkable career within the ticketing and entertainment industry, demonstrating her adept skill set in various managerial positions. With a strong foundation as a Box Office Manager at The Factory STL, Sarah is known for her strategic mindset and exceptional organizational skills. Her work here has been characterized by her ability to enhance operational efficiency and deliver outstanding customer service, creating seamless experiences for concertgoers and event attendees alike.
Prior to her current role, Sarah amassed extensive experience as the Regional Ticket Manager at AEG Presents, where she managed ticket sales and operations for some of the most exciting events in the region. This position enabled her to sharpen her leadership abilities and develop a deep understanding of the entertainment landscape, all while ensuring clients received top-tier support and service.
Sarah’s career in the ticketing industry began with her time as a Box Office employee at the Springfield Cardinals, where she quickly learned the fundamentals of box office operations and customer relations. Additionally, her notable experience as a Client Support Specialist at Ticketmaster Entertainment underscored her commitment to delivering a high-quality customer experience and her ability to handle various client needs efficiently.
Education and Achievements
Sarah O'Connor holds a Bachelor's Degree in Communication Sciences and Disorders from Missouri State University. This educational background has provided her with a strong communication framework that serves as the backbone of her professional success. Her understanding of communication principles has been crucial in her interaction with clients and colleagues alike, enabling her to navigate the complexities of the entertainment business effectively.
Sarah further enriched her educational journey by studying at Queen of All Saints, although specifics on this experience are limited, it adds to her well-rounded background and commitment to personal growth.
Achievements
Sarah's accomplishments are a testament to her dedication and expertise in the ticketing sector. As the Box Office Manager at The Factory STL, she has significantly increased operational efficiencies, directly contributing to elevated sales figures and improved customer satisfaction. Her tenure at AEG Presents was marked by successful management of ticket sales for multiple high-profile events, establishing strong partnerships within the industry.
Throughout her career, Sarah has proven herself to be a valuable asset to every organization she has been part of. Her deep understanding of the ticketing landscape, along with her ability to foster positive relationships with clients, colleagues, and event attendees, showcases her versatility and adaptability in diverse environments.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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