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Santiago Palacio
Software Engineer at FREE NOW (formerly mytaxi)
Professional Background
Santiago Palacio is a highly skilled software engineer with a rich background in multimedia engineering, computer science, and game development. His professional trajectory boasts a diverse range of roles encompassing back-end development, web development, and software engineering, demonstrating his adaptability and expertise in various sectors of the tech industry.
Currently, Santiago thrives as a Software Engineer at FREE NOW, a pioneering company in mobility solutions transforming the ride-hailing landscape. His role involves leveraging his extensive programming skills and innovative problem-solving abilities to enhance user experiences and develop robust software solutions. In his tenure at FREE NOW, Santiago has contributed to a team focused on creating efficient systems that streamline urban transportation, making it more accessible and user-friendly.
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Education and Achievements
Santiago's educational foundation is firmly rooted in technology. He pursued his studies in Multimedia Engineering and Computer Science at Universidad de Alicante, ensuring a comprehensive understanding of both theoretical principles and practical applications. His expertise in game development is further solidified by completing a specialized Videogames Expert Course at Universitat d'Alacant, where he gained insights into game design and development that would later enhance his software engineering capabilities.
Before embarking on his professional journey, Santiago also completed his studies in Computer Applications Development at IES PERE MARIA, which instilled in him essential programming skills. This educational background equips him well for the challenges of the tech industry, where he has been able to apply his knowledge effectively.
Career Highlights
Throughout his career, Santiago has embarked on multiple roles that have enriched his skill set and contributed to his professional growth. He initially worked as a Junior Programmer at IMED Hospitales, a position that allowed him to gain foundational experience in programming within the healthcare sector. His journey continued at everis, where he served as a software developer and collaborated on significant projects that honed his ability to work within diverse teams and adapt to various programming environments.
Santiago progressed in his career as he took on a role as a Web Developer at Hostingspain.com.es, where he was instrumental in enhancing web applications and optimizing user experiences. His expertise in back-end development flourished during his time at eDreams ODIGEO, where he contributed to the development of travel-related software solutions, further showcasing his versatility as a full-stack developer.
Notably, prior to his current role at FREE NOW, Santiago was a Software Engineer at mytaxi – The Taxi App, where he played a significant role in the company's software development initiatives. His contributions there further exemplified his programming prowess and dedication to entirely transforming mobility solutions.
Notable Skills and Expertise
Santiago boasts a wealth of technical skills and expertise, particularly in areas of software engineering, back-end development, and game development. His comprehensive knowledge of programming languages, frameworks, and tools directly contributes to the innovative solutions he develops. Santiago is proficient in programming languages such as Java, Python, and various modern web technologies, enabling him to craft sophisticated applications tailored to user needs. With a strong foundation in computer science, he possesses critical thinking and analytical skills that allow for effective problem-solving in high-pressure environments.
Personal Attributes
Beyond his technical capabilities, Santiago is recognized for his collaborative spirit and communication skills. He fosters strong relationships with team members and stakeholders alike, creating a positive work atmosphere conducive to creativity and sharing ideas. His commitment to lifelong learning drives him to stay current with emerging trends and technologies in the software industry, making him a valuable asset to any organization.
In summary, Santiago Palacio is a driven and talented software engineer whose diverse background and continuous pursuit of knowledge position him well within the tech landscape. His ability to blend technical expertise with interpersonal skills makes him not just a skilled engineer but also an invaluable team player.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.