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Lewis Mackay
Customer Support Officer at Loyaltek
Lewis Mackay is a skilled professional with a diverse educational background and valuable experience in various customer-centric roles. He obtained a Bachelor's degree in International Relations and Affairs from The University of Western Australia, where he honed his analytical and problem-solving skills. Additionally, he studied at University College Maastricht, specializing in International Relations and Affairs, broadening his global perspective and understanding of cross-cultural dynamics. Prior to that, he pursued Secondary Education in Latin and Modern Languages at Heilig Hartcollege Tervuren, showcasing his dedication to continuous learning and linguistic proficiency.
Lewis has contributed his talents and expertise to several organizations, demonstrating his adaptability and commitment to excellence. He served as a diligent Customer Support Officer at Loyaltek, where he honed his interpersonal communication skills and customer relationship management abilities. His role as a Football Data Scout at SportsModule allowed him to blend his passion for sports with his analytical prowess, showcasing his ability to merge his professional skills with personal interests. As a Customer Success Specialist at Too Good To Go, Lewis showcased his dedication to sustainability and social responsibility, leveraging his customer-centric approach to drive positive impact and engagement. Earlier in his career, Lewis gained valuable experience as a Customer Service Representative at Mercedes-Benz Customer Assistance Center Maastricht NV, refining his problem-solving and service delivery skills in a high-pressure environment. His roles as a Salesperson at Jumbo Supermarkten, Brico, and La Ferme du Peuplier underscore his versatility and ability to excel in diverse settings, highlighting his sales acumen and customer-oriented mindset.