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Kenna Wagley
Sales Manager at Hilton Worldwide- Embassy Suites Minneapolis Airport
Professional Background
Kenna Wagley is a dedicated and accomplished professional with extensive experience in the hospitality industry. With a successful career rooted at Hilton Worldwide, Kenna has built a reputation as a reliable and effective Sales Manager, where she has effectively contributed to the growth and success of the brand. Her journey in the hospitality sector began at a time when she worked as a Front Desk Agent at various esteemed hotels, including the Holiday Inn Hotel & Suites and CAMBRIA SUITES. During these foundational years, she honed her customer service skills and developed an exceptional ability to foster strong guest relations.
After demonstrating her commitment and potential, Kenna took on an important role as an Assistant Front Office Manager at Hilton Worldwide. This position allowed her to oversee daily operations, manage staff, and enhance the overall guest experience, preparing her for the responsibilities of Sales Manager. Her ability to lead, train, and motivate staff members to deliver exemplary service has positively impacted her teams and the clients they serve.
In her current role as Sales Manager at Hilton Worldwide, Kenna utilizes her expertise in hospitality administration and management to drive sales initiatives and elevate brand standards. She is responsible for generating revenue through strategic marketing efforts, building relationships with clients, and ensuring that the organization consistently meets its operational goals. Kenna’s passion for the hospitality industry and her commitment to excellence have set her apart as a leader in her field.
Education and Achievements
Kenna’s educational path has equipped her with a solid foundation for her career. She studied Hospitality Administration/Management at Normandale Community College, where she gained in-depth knowledge of the hospitality industry. Additionally, her studies in General Studies at Red Rocks Community College broadened her academic experience, providing her with a well-rounded approach to problem-solving and critical thinking.
Through her education and hands-on experiences, Kenna has developed a comprehensive skill set that includes exceptional communication, managerial acumen, and a keen understanding of sales strategies in a hospitality context. Her commitment to professional development is evident in her continuous pursuit of knowledge and improvement within her roles.
Achievements
Throughout her career, Kenna has achieved numerous milestones that underscore her capabilities and contributions to the hospitality industry. Not only has she transitioned seamlessly through various roles, but she has also been recognized for her exemplary work ethic and dedication to guest satisfaction. Her ability to cultivate relationships with clients has resulted in increased sales and enhanced brand loyalty for Hilton Worldwide.
In addition to her sales successes, Kenna is lauded for her leadership qualities, mentoring newer staff members, and fostering an inclusive and engaged workplace. She embodies the values of the hospitality industry by continually striving to deliver exceptional service while also empowering her colleagues to achieve their best.
As a part of her ongoing contributions to the hospitality sector, Kenna remains dedicated to learning and adapting to new trends, ensuring that she plays an active role in promoting innovative practices within her organization. Her strong foundation in hospitality, combined with her practical experience, uniquely positions her as a key player in the field, making her a valuable asset to any organization in the hospitality arena.