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Jillian McKeown
Adult Services Librarian at Wilmette Public Library
Professional Background
Jillian McKeown is a highly skilled Adult Services Librarian and Assistant Manager at the Wilmette Public Library, where she utilizes her extensive background in library management and community engagement to enhance the library experience for all patrons. With years of experience in various library settings, Jillian has developed a keen understanding of the needs of diverse populations and how to best facilitate access to information and resources. Previously, she served as a Reference Librarian at the Villa Park Public Library, where she helped patrons navigate the vast array of information available, providing vital support in research and education.
Jillian's journey in the field of education and information services began at the prestigious Dominican University, where she earned her Master's Degree in Library and Information Science. This academic foundation has been critical in shaping her approach to library services, ensuring that she remains current with trends in information technology and library management.
Before her esteemed career in library services, Jillian enriched her professional experience in various roles, including as a Group and School Registrar at the Peggy Notebaert Nature Museum. Here, she honed her skills in program management and education, translating her passion for information dissemination into engaging learning experiences for children and adults alike.
Additionally, her voluntary role as a Special Library Volunteer at the John G. Shedd Aquarium further showcases her commitment to education and community service, allowing her to work in an environment dedicated to environmental conservation and public interest education.
Jillian also brings with her a wealth of experience from the healthcare sector, having served as a Health Center Manager at Planned Parenthood Federation of America. In this role, she was instrumental in managing operations and ensuring that high-quality health services were accessible to all, showcasing her versatility and dedication to helping others in various capacities.
Education and Achievements
Jillian holds a Master's Degree in Library and Information Science from Dominican University, equipping her with comprehensive knowledge of library operations, information resources, and user experience. Her educational journey also includes a Bachelor's Degree in Women's Studies from DePaul University, where she developed her research skills and a deeper understanding of social issues, which she brings into her current role to foster inclusive and equitable library services.
Her educational background plays a crucial role in Jillian's professional achievements and her ability to run library programs effectively. The combination of her degrees allows her to not only manage library operations but also advocate for underrepresented voices in the community, promoting equity and access to information as a core principle of library services.
Achievements
Jillian has made significant contributions to the libraries and institutions she has worked for, demonstrating her expertise in information management, community outreach, and inter-organizational collaboration. At the Wilmette Public Library, she leads several initiatives aimed at increasing library engagement among adults, showcasing her ability to innovate and adapt library services to meet community needs. Her work in publicity and programming has earned accolades from both the library administration and patrons, highlighting her understanding of effective communication and storytelling in engaging audiences.
In her prior role as a Reference Librarian, Jillian developed a user-friendly categorization system for resource materials, facilitating easier navigation for patrons seeking answers to their inquiries. This achievement not only enhanced user satisfaction but also reduced the time staff spent on retrieving information, showcasing her problem-solving skills and commitment to user-centered design.
As a Group and School Registrar at the Peggy Notebaert Nature Museum, Jillian orchestrated various educational programs that thrived under her oversight. Her strategic planning and execution of programs contributed to increased attendance and heightened enthusiasm for educational outreach, further exemplifying her ability to connect with audiences and foster a love of learning.
In all her professional endeavors, Jillian has consistently demonstrated a passion for education, community service, and the dissemination of knowledge, making her an invaluable asset in the field of library and information services.
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