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Jennie Tecklenburg
Director Of Operations at Sedgwick
Professional Background
Jennie Tecklenburg is an accomplished Human Resources Team Lead with extensive experience in the insurance industry. She has a proven track record of success , bringing her analytical skills and passion for team building into every role she undertakes. Jennie has developed a deep understanding of the nuances of human resources management, particularly in the context of insurance, which has been a significant focus of her career.
Over the years, Jennie has held several key positions at Sedgwick, a respected name in the field of risk management and insurance. Her journey at Sedgwick began as an Absence Management Team Lead, where she provided critical oversight to ensure effective management of employee absences. Her leadership skills were quickly recognized, leading to her promotion to Senior Operations Manager, where she further honed her operational acumen, guiding teams towards achieving organizational goals and enhancing workflows. Currently, she serves as the Director of Operations, where she combines her expertise in human resources with strategic decision-making to drive the company’s success.
Previously, Jennie also utilized her skills at Mercer Administration, focusing on enhancing customer service and operational efficiency. Her commitment to providing exceptional support in a contact center environment has laid a solid foundation for her career in human resources, enabling her to leverage her skills in administration, and further build her expertise in fostering diverse and inclusive teams.
Education and Achievements
Highly educated in her field, Jennie Tecklenburg graduated from the University of Northern Iowa, where she developed the foundational knowledge and skills necessary to excel in human resources. Her formal education has been complemented by her studies in Paralegal Studies at Kirkwood Community College, providing her with a comprehensive understanding of legal principles that are crucial in the HR domain.
Jennie's commitment to lifelong learning and professional development has significantly contributed to her career achievements. She is known for her analytical skills, which empower her to assess complex situations and develop effective solutions tailored to the unique needs of her organization and employees. With a strong background in Microsoft Word, Jennie's proficiency with software tools enhances her ability to manage documents and reports efficiently. Furthermore, her team-building expertise has been an asset in promoting a collaborative work environment that fosters employee engagement and satisfaction.
Achievements
Throughout her career, Jennie has built a reputation as a strong, resourceful HR leader who is not afraid to take on challenges headfirst. Her ability to analyze data and extract meaningful insights has been instrumental in driving performance improvements across the teams she leads. This capability, paired with her impressive administration skills, ensures that operational processes are effectively managed and optimized.
Under her guidance, teams at Sedgwick have achieved notable improvements in employee retention and morale, reflecting her commitment to creating a supportive work environment. With a keen eye for talent development and a passion for leadership, Jennie Tecklenburg continues to impact the HR landscape positively.
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tags: human resources, team building, analytical skills, insurance industry, Sedgwick, Mercer Administration, operations management, document management, employee engagement, customer service