Fiona Thornton

Fiona Thornton is a seasoned professional with over a decade of consulting experience, having worked globally for a leading professional services firm before founding Note Consulting in 2006.

Her primary focus and expertise lie in facilitating people-related change across various industries such as Media, Banking, Telco, Mining, Oil & Gas, Pharma, Government, Industrial, and FMCG.

Fiona has excelled in senior management roles in HR and Quality Management, offering consulting services in organization change, learning & development, project management, leadership, and customer relationship management (CRM).

Some of her notable accomplishments include reviving 'failed' change programs, coaching client staff on change management, developing Change Management and Empowerment Toolkits for top-tier clients, and spearheading initiatives that resulted in significant business improvements.

She played a pivotal role in implementing pioneering CRM systems, leading Culture Change programs, and designing global learning strategies that garnered recognition from industry leaders like Gartner.

Fiona's educational background includes studies in Management and Business as well as a Bachelor of Arts in Business Studies from Edinburgh Napier University.

Throughout her career, she has held key positions at prominent organizations like Downer, Friends of The Australian Ballet, Reo Group, News Corp Australia, IBM Business Consulting Services, PwC Consulting, and United Technologies Carrier.