Lachlan Fletcher is a seasoned Senior Learning and Development Program Manager at Instacart, specializing in helping people learn difficult things. His experience spans across diverse roles such as Learning Business Partner at Lever, Learning Designer at Stripe, and Trainer and Technician at Apple. He has also worked as a Teaching Assistant and Executive Assistant at Concordia University, Production Director and Youth Program Mentor at CJLO 1690AM, Functional Quality Assurance Tester at Babel Media, and Assistant Production Director at CJLO 1690AM.

Fletcher obtained his undergraduate degree in Communication and Media Studies from Concordia University after studying at Sentinel Secondary School in West Vancouver.

As a learning expert, he believes that learning happens when people feel safe to be wrong and inspired to be right. He trusts that learners grow most when they are given questions, not answers. Fletcher emphasizes that respecting learners' intelligence and time leads to their respect for the curriculum and delivery. He advocates for making learners collaborators, not consumers, and stresses that the L&D brand should focus on people and intellectual rigor, not style.

Additionally, Fletcher creates exceptional electroacoustic music. In all, his experience and expertise make him a valuable professional in the learning and development space, where he has successfully helped individuals and teams to develop professionally.