Andrew Rogers

Andrew Rogers is a seasoned professional with a wealth of experience in Call Center technologies and integration. His background includes working in and managing Managed Services, Professional Services, and Cloud Services with a special focus on Contact Centers.

Andrew studied AS in General Studies at LDS Business College, which laid a strong foundation for his career in technology and management.

Over the years, Andrew has held various key positions in renowned organizations. He currently serves as the Director of TI Development at Mattersight within NICE Ltd. Prior to this role, he was the Director of Contact Center Technology at Carousel Industries. Additionally, Andrew has also served as the Director of Development Infrastructure & TIL at Mattersight, VP of Cloud Technologies at Mattersight Corporation, Chief Architect of Cloud Services at eLoyalty (a TeleTech Company), Practice Lead of VoIP Solutions at eLoyalty, Director of Support Architecture at eLoyalty, ICM/IVR Administrator at Cheap Tickets, Telecommunications Technician at Packard Bell/NEC, and Corporal in the US Army.