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Aime DeGrenier
Manager, Community Technical Support
Professional Background
Aime DeGrenier is a seasoned IT professional who has dedicated over 20 years to managing projects in higher education, contributing significantly to the advancement of educational technology. Aime has demonstrated an unwavering commitment to improving technology systems, project support, and planning within academic environments. Throughout their illustrious career, Aime has acquired a diverse skill set which includes proficiency in educational technologies such as Moodle and GSuite as well as expertise in help desk management platforms including SolarWinds, Samanage, and TrackIT. Additionally, Aime has honed web development skills through experience with both Drupal and WordPress, reflecting a well-rounded and adaptable approach to technology within educational settings.
In their role as the Manager of Community Technical Support at Mount Holyoke College, Aime has successfully built and led a team focused on providing exemplary technical assistance to faculty and staff, ensuring that technology issues are resolved promptly and effectively. This position has not only bolstered Aime's leadership abilities, but it has also reinforced their dedication to enhancing the technological experience in higher education.
Aime's previous roles, such as Instructional Technology Consultant and Director of the Center for Intercampus Coordination and Data Analysis at the University of Massachusetts Amherst, exemplify their deep understanding of the intersection between education and technology. They have played a pivotal role in promoting collaborative efforts among different campuses while leveraging data analytics to improve decision-making processes in educational contexts.
Through their volunteer work with the Peace Corps and as a Posse Mentor for The Posse Foundation, Aime has showcased their commitment to social responsibility and mentorship, providing guidance and support to diverse groups of individuals. This not only speaks to Aime's professional capabilities but also highlights their passion for making a genuine impact in the community.
Education and Achievements
Aime DeGrenier's academic background laid a solid foundation for their career in technology and education. Aime began their studies in Computer Science at Hampshire College, where they developed a strong understanding of technical concepts and programming languages. This foundational knowledge was further enriched by Aime's Bachelor of Science degree in Economics from the University of Massachusetts, Amherst, equipping them with analytical skills that are essential in project management and data-related tasks.
Aime's educational journey culminated in a Masters Degree in Education at the University of Massachusetts, Amherst. This advanced degree enabled Aime to combine their technology skills with a pedagogical approach, fostering a unique perspective on how technology influences teaching and learning in higher education.
Achievements
Aime DeGrenier has seen numerous achievements throughout their extensive career, marked by their influential positions within respected organizations. Their roles have not only contributed to the effective management of IT resources within educational institutions but have also had a lasting impact on the communities they have served. Aime's role in managing community technical support at Mount Holyoke College has enhanced the technical experience for users and fostered an environment of innovation and support among staff and faculty.
As a member of the NERCOMP Professional Development Leadership Team, Aime has shared knowledge within the professional community while continuously striving to elevate the standards of educational technology. Their involvement in this organization has helped deepen their expertise and foster collaboration among other professionals in the field. Aime's contributions to the Posse Foundation through mentoring highlight their commitment to fostering diversity and leadership among students, helping them navigate their educational journeys.
In addition to their administrative achievements, Aime's volunteer service with the Peace Corps illustrates their dedication to making a positive difference globally, showcasing an ability to adapt and thrive in diverse environments while providing support and education to underserved communities.
Through their unwavering commitment to both technology and education, Aime DeGrenier stands out as a professional who is not only skilled in their field but also exceptionally dedicated to making a meaningful impact in higher education.