Jennifer Mark is an accomplished and experienced customer success and relationship management professional who has worked with several high-profile companies in the technology industry. With extensive experience managing service delivery, fostering customer engagement, and developing processes that promote optimal SaaS functioning, Mrs. Mark is a solutions-oriented leader who is passionate about mentoring and developing talent. Prior to her work with eightfold.ai, Mrs. Mark held senior positions at Hightail, Nauto, and ON24, where she oversaw client services, value delivery, and customer engagement. She is skilled in communication and adept at delivering clear messages via electronic or in-person settings. Her technical expertise and problem-solving savvy make her a desirable team member.